Consumer Complaint Detail
TOYOTA / HIGHLANDER / 2004
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006059693 | Incident Date: Feb, 22 2006 |
| Consumer's City: KISSIMMEE | Consumer's State: FL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Toyota Motor Corporation |
| Model Name: HIGHLANDER | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:linkages:rod:relay:connecting |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JTEGP21A640 | Date added to File: May, 23 2021 |
| Date Complaint Received: Mar, 17 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 12 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I own a 2004 toyota highlander v6. at 45,000 miles, i noticed a clunking sensation in my steering wheel. long story short, toyota said it was a failed u-joint and had to replace my steering column assembly (part # 45220-48150) at a cost of $490 to me. not covered by 5 yr/ 60000 mi drive train warranty or 3 yr/36000 mi either. i learned in an edmunds.com highlander owners' chat room that i am not alone. several people commented they have the same issue. the problem also occurs with camrys (which has the same chassis). the other owners complain of a long part backorder which sounds like this may be a widespread problem. does this qualify for a recall and could i get my $490 refunded if so? thank you. *nm |