Consumer Complaint Detail

ACURA / MDX / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006060053 Incident Date: Mar, 16 2006
Consumer's City: NEWTOWN Consumer's State: CT
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: MDX Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2HNYD18821H Date added to File: May, 23 2021
Date Complaint Received: Mar, 20 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 22 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a '01 acura mdx as a pre-owned vehicle on october 23, 2003. the car ran great except for the occasional recall. the first recall was done at 35,000 miles for the front springs and then at 39,000 miles for the transmission overheating issue. on march 17,2006 i was traveling down the highway when i completely lost all power to my vehicle and have to swerve off the road to avoid getting hit. i was quite scared. after pulling off to the side of the road i got out of my vehicle to see if there was anything wrong externally and there wasn't, but i noticed that the check engine light had come on. i immediately brought it into my dealer and had then check the car over. they stated that the check engine light indicated a total transmission failure. they told me that this type of thing was common in these cars and that the recall was supposed to fix the issue. apparently it hasn't. at 77,000 miles my transmission failed and acura wants nothing to do with it. their headquarters have stated that the two problems, the recall and my transmission issue are unrelated. after doing a consider amount of research on the internet i've noticed these cars are known for transmission issues and that a total transmission failure can result because the recall was not done properly or because the recall didn't catch the problem in early enough. my problem is that the car was driven 40,000 miles before the recall was done and during that time some damage had to have been done to the transmission to warrant this transmission. my question to you is, where do i go from here?? acura wants nothing to do with the car because they know it is a major safety defect in there vehicles. in the least they could have provided me with a rebuilt transmission, but they denied even that request. they should be stopped!!*jb