Consumer Complaint Detail

CHEVROLET / SUBURBAN / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006060074 Incident Date: Mar, 17 2006
Consumer's City: CALAIS Consumer's State: ME
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SUBURBAN Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3GNFK16T31G Date added to File: May, 23 2021
Date Complaint Received: Mar, 21 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 14 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We have a 2001 chevy suburban with 26281 miles on it. on march 18 2006 we went on a 200 mile , round trip ride. brakes were fine then. no indication of anything wrong. stopping distance was the same no brake light illuminated on vehicle no noises coming from brakes at all. everything seemed fine. march 19,2006 : backing out of our driveway to go to church. stepped on brakes heard awful grinding noise. at this point the stopping distance did increase substantially and every time the brakes were depressed they would grind. took to garage on monday to have looked at. needed to rotors and brake shoes installed on the rear of vehicle. at twenty six thousand miles this shouldn't have happened. chevrolet said it is due to road salt but have lived in maine my whole life and have only had a rotor job done once before on a car with 1100000 miles on it. the dealer shere we bought the vehicle is 75 miles away, so i didn't feel safe driving the 75 miles to have the vehicle repaired there. they say talk to chevrolet to reimbursement and chevrolet says since warranty expired may 30 2005 and that i didn't take it to the dealer they will not cover any of the repair cost. rotors should not be wearing out at 26000 miles. this is a safety issue that chevrolet should be looking into. *jb