Consumer Complaint Detail
DODGE / GRAND CARAVAN / 2005
1 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006060141 | Incident Date: Feb, 02 2006 |
| Consumer's City: CLOVIS | Consumer's State: NM |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CARAVAN | Model Year: 2005 |
| Vehicle Involved in a Crash: Yes | Component's Description: Air bags:knee bolster |
| Vehicle Involved in a Fire: No | Persons Injured: 1 |
| Vehicle's VIN#: 1D4GP24R25B | Date added to File: May, 23 2021 |
| Date Complaint Received: Mar, 21 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: Jun, 19 2005 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: This is a copy of an email i sent to chrysler concerning an accident on 2-3-06 my wife was involved in. chrysler held up repairs and sent a "special investigator" to look at the van. to make a long story short chrysler now says the air bag worked as designed and they are denying our claim. we are getting the run around on the phone and chrysler will not discuss it with us now. all i was asking was for them to recall this feature and make it deploy to cause less injury and or disable it on our van. thank you jimmy sutherland my wife was involved in an accident in our 2005 dodge grand caravan, all the air bags deployed and i was impressed with the way the vehicle performed with exception to the drivers knee airbag. this airbag is located under the steering column and behind both a metal and plastic dashplate, when deployed these dashplates were forced into my wife's lower legs causing injuries from the knees down. no other injuries were suffered by anyone in either vehicle other than these leg injuries. this leads me to believe that if this air bag wasn't there she would have had no injuries either. or if this air bag was installed similar to the drivers steering wheel air bag and not behind the two plates then no injuries would have been suffered. i have pictures if you would like to view a sample at this link http://www.rebelwithaclue.com/cindys%20accident.jpg i have always been pleased with the dodge product i do own a 2000 dakota quad cab along with the 2005 grand caravan and these are not our first dodges. i would hate for them to be our last because of this airbag situation, my wife is now afraid because of the injuries and wonders what could have happened if it had been at high speed. amputation? i hope not. i usually would not suggest disabling a safety device but i feel this would be safer if disabled. thank you jimmy sutherland. *nm |