Consumer Complaint Detail

TOYOTA / PRIUS / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006060175 Incident Date: Mar, 12 2006
Consumer's City: AUSTIN Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: Toyota Motor Corporation
Model Name: PRIUS Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Steering:column
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JT2BK12U310 Date added to File: May, 23 2021
Date Complaint Received: Mar, 21 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My steering wheel and column of my 2001 toyota prius intermittently shakes very violently! i have taken the car back to the dealer but they say that they cannot reproduce the problem. when i complained to toyota usa headquarters in torrance, ca, they told me that they could not fix the problem if the dealer could not reproduce it. i told them that my wife is scared to drive the car because of the violent shaking and that i cannot believe they could be so cavalier and negligent about a safety problem with the car's steering system. on top of this, i have come to find out that toyota has issued a technical bulletin to its dealers about defects and failures in the power steering system of the 2001 prius! it turns out that they had to completely redesign the power steering system for their hybrid vehicles and there were problems with steering systems of the early prius models. they are just being too cheap to fix the problem they created. i think these cars should be recalled so that this problem can be fixed for all of the owners to avoid accidents, injuries and death. on behalf of my family and on behalf of their safety thank you for your time and help in this matter! sincerely, joseph krebs austin, tx. *nm