Consumer Complaint Detail

BUICK / LESABRE / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006060185 Incident Date: Mar, 20 2006
Consumer's City: HUDSON Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: LESABRE Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Visibility:power window devices and controls
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G4HP54K014 Date added to File: May, 23 2021
Date Complaint Received: Mar, 22 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 06 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I found the rear driver's window opened on my 2001 buick lasabre and i tried to close using the electric controls - it would not close. i originally thought vandalism because i rarely use that window. i could pull the window up with my hands but it would slide down. i had no control of the window with electric controls. called my dealer noecker buick-pontiac inc who told me to fix the window the regulator (gm#15231245) needed to be replaced. the regulator cost me $301.80 plus tax (not including labor). i had it fixed on june 20, 2005. the mileage on my car that day was 50170 miles. two days ago on march 21, 2006 i found the passenger's rear window opened. the window was inoperable using the electric controls. i can slide the window up using my hands and duct tape it shut until i get the window repaired. the mileage on my car today is 57350 miles. my frustration is both rear windows are rarely used and both needed the regulator repaired. i just call noecher again and they are unaware of any recalls or "special" instruction from buick to help us owners in this situation. again, the person on the phone said most likely it would be the regulator but will not know for sure until they inspect the window. i anticipate another $439.99 bill coming (including parts, labor and taxes). i searched the internet including the nhtsa.dot.gov website and notice this window/regulator problem is common. i feel buick should compensate the owners of 2001 buick lasabre for the faulty regulators. *nm