Consumer Complaint Detail
PONTIAC / GRAND PRIX / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006060289 | Incident Date: Mar, 22 2006 |
| Consumer's City: MERCER | Consumer's State: PA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: GRAND PRIX | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:foundation components:disc:rotor |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1G2WP12K62F | Date added to File: May, 23 2021 |
| Date Complaint Received: Mar, 22 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Feb, 22 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My brakes had to be repaired in august, 2005 and again today. the car has only 19145 miles on it . in august the dealer replaced the rotors and brake pads , the paperwork said it was done on the front brakes, they said that they never seen rotors in that bad of shape (rusted and pitted). i had 15990 miles on the car at that time. it was still covered by warranty. now today i had to pay 191.69 to replace the front brake pads (which were completely separated from their backing) i also had to have the rotors turned down . when i told them that they had just replaced the front brakes in aug.(3000 miles earlier) they told me that they made a mistake on the work order paperwork and they had actually replaced the rear brakes in august. i ask them why they didn't check all of the brakes or find the problem then . i have got the brakes pieces that they took off today . they said that i actually got about 5000 more miles out of the brake pads than most people get. this just doesn't seem right to me. when you buy a brand new car you don't think that you should be replacing brakes with 14000 miles and twice within 19000 miles . this time the brakes went clear to the floor several times while i was driving it and also locked up several times , luckily there was no accident. *jb |