Consumer Complaint Detail

VOLVO / S80 / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006060486 Incident Date: Mar, 06 2006
Consumer's City: BROOKLAND Consumer's State: AR
Vehicle Transmission Type: AUTO Manufacturers Name: Volvo Car USA, LLC
Model Name: S80 Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:fuel injection system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YV1TS90DX11 Date added to File: May, 23 2021
Date Complaint Received: Mar, 25 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 19 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2001 s80 volvo etm failure. it started as vehicle hesitation, then proceeded to surging forward with no throttle input, then progressed to no accelerator response when applying the brake pedal, then to stalling when coasting leaving the driver with no power steering or brakes at speeds up to 55 mph, then to rough idle and check engine light. all symptoms were present upon taking to the dealer based on some web research to identify to problem. the dealer returned with an analysis for timing belt replacement, engine tune up, engine coolant flush, crankcase ventilation system cleaning, brake system flushing, and mass air flow replacement amounting to an initial cost of $1980.00 us. i requested a conference with the technician, and a review of the diagnostics report. the end result was a maf replacement paid for by me (customer) and amazingly the tech notes recommended cleaning of the crankcase ventilation system and the etm cleaning which was covered by the dealer. total cost was $328.21 to consumer and balance covered by dealer. the repairs were made on 3/07/06, replaced maf unavailable. i feel that i have been taken advantage of and essentially paid $328 unnecessarily due to further web research identifying cleaning of the etm and crankcase ventilation system would in fact cause trouble codes leading the replacement of the maf. *jb