Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006060624 Incident Date: Mar, 26 2006
Consumer's City: SIMSBURY Consumer's State: CT
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C4GP64L85R Date added to File: May, 23 2021
Date Complaint Received: Mar, 26 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 02 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 2005 chrysler t & c w/ 17k miles. heard grinding metal to metal noise. dealer says needs new front brakes. 1 dealer says "all of the t & c's & caravans are coming in for brakes between 15k-20k miles." another dealer says shouldn't need brakes until 26k or more. chrysler says, "sorry, we have not heard of this defect, so we will not cover it." when asked, "so you are not receiving reports of these vans needing brakes so soon?" their response is "no". dealer says they have called chrysler about this many times, but chrysler will not cover it, so the dealer has decided to tell customers needing brakes this early on vans is "normal maintenance" because the vans are so "heavy". bottom line-dealer is charging me $352.98 to replace front pads & resurface rotors. chrysler will not compensate. *jb