Consumer Complaint Detail

BRIDGESTONE / BRIDGESTONE / 9999

35830

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006060628 Incident Date: Jan, 10 2006
Consumer's City: BEAUMONT Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Bridgestone Americas Tire Operations
Model Name: BRIDGESTONE Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Equipment:other:owners/service/other manual
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: SAJEA01T53F Date added to File: May, 23 2021
Date Complaint Received: Mar, 26 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 10 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a s-type jaguar 2003 june 11, 2002 from park place jaguar houston, texas, i took the car in before 5,000 mile check up and complained about the brakes, a few months later took the car in for 5,000 mile check up complained about the brakes was told that i need a master cylinder, car was left with the dealership for a week. months later the brake light came on and would not go off. jaguar from national sent a wrecker to pick up the car and delivered it to park place jaguar for repair. the car was in the shop for a week again. had a tire to wear out due to faulty brakes, still nothing was done regarding the breaks, i was under the impression that the brakes had been fixed until january 11,2006 when i took the car in for it's 30,000 miles check up at 29,415 and was informed by zack adams the service advisor that i needed new brakes and it would be $585.36 i thank god that zag finally saw the problem needed fixing. for the repair, i have receipts upon your request for the many of times the brakes were addressed for the warranty was over, it is evidenced that i was sold a car with faulty brakes. and jaguar failed to provided me with the safety of my car for 2 1/2 years. if i had been a driver that rode the brakes constantly on the highway, i would be a fatality person. jaguar was negligent in repairing my car safely and refuses to own up to their failure. also the poorly quality of tires that i also reported to the service department and was not helped. i purchased new tires from discount services for $539.09. the car was not safe and a traffic hazard, i contacted them several times regarding issue with car. it should not been 2 1/2 years to ge breaks repair when i started complaining 2 months after the purchased of the car. *jb