Consumer Complaint Detail

DODGE / NEON / 2005

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006060764 Incident Date: Mar, 05 2006
Consumer's City: ANCHORAGE Consumer's State: AK
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: NEON Model Year: 2005
Vehicle Involved in a Crash: Yes Component's Description: Vehicle speed control:accelerator pedal
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1B3ES26C95D Date added to File: May, 23 2021
Date Complaint Received: Mar, 27 2006 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Jun, 24 2005
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2005 dodge neon [xxx]. 4 cyl, 2.0 ltr engine, 12,326 miles, i was driving in anchorage alaska, on 03/06/06, my accelerator got stuck, and i was going faster, before i knew what to do i slammed into an abandoned vehicle, i was going about 30/40 mph, airbags didn't deploy. at impact i hit my head got a concussion. after impact car was still accelerating, put the car in park, realized the accelerators stuck, now smoke was filling the car, and i got my phone and ran thinking it was going to explode, i called 911, they asked if the engine was still revving and i said yes, they then told me to back away from the car, and wait for the fire dept. 3 witnesses saw that the engine was still revving with me out of the car. anchorage fire/paramedic came. the fire dept disconnected the battery and opened the trunk; smoke was still coming out of the engine/trunk. anchorage police came and asked what happened, i told him. i got a case number case #, and they towed my car to a body shop. body shop found that there was a hole in my plenum/ intake manifold, caused by the collision. that's why the car was still revving. i asked how did the accelerator get stuck in the first place, was told he could not determine that. i called daimler chrysler, to file a claim with them. they sent a special investigator to look at the car. i got a letter from daimler chrysler, and was told that they are denying my claim. i called to find out why, and was told daimler chrysler does not care about the claim, a decision was made and that's final, i can seek legal action if i feel like it. i asked why daimler chrysler does not care about the claim, she told me a decision was made and that was final i can't do anything about it and ended the call. my insurance is going to fix the car, but i have to drive this car knowing that the original problem was never fixed, and that every time i put my wife and my 7 month old in the car. *jb updated 07/16/2012 *js