Consumer Complaint Detail

BMW / 740IL / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 006060776 Incident Date: Mar, 25 2006
Consumer's City: CHARLOTTE Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: BMW of North America, LLC
Model Name: 740IL Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Seats:front assembly:seat heater/cooler
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: WBAGH8340YD Date added to File: May, 23 2021
Date Complaint Received: Mar, 28 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 22 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Two days after purchasing a 2000 bmw 740il with 45,000 miles on it from a friend, i left my driveway and activated the driver's side heated seat. after driving several hundred yards, i began to smell smoke. i stopped the vehicle to try to determine the source of the problem. my wife was following in another vehicle and pulled along side me. i rolled down the window and wife said "there is smoke coming out of the window!". i turned off the seat and opened the door and looked at the seat. there was a burnt spot approximately the size of a dime high on the outboard bolster of the driver's seat. i touched the spot and it was extremely hot to the touch. my one and a half year old daughter was strapped in her car seat in the back. before exiting the vehicle, i unlocked all the doors in case i had to go around and pull her from the car. after turning off the seat, the fire stopped. i have researched this issue on several bmw e38 websites and have found several other complaints of this occurrence. one individual said that a service bulletin had been sent to bmw dealers to alert them of this problem in several lines of bmw cars, including some newer models. fortunately, i had not yet utilized the auxiliary climate control timer function that allows the owner to have the car turn on it's heated seats and steering wheel at a pre-set time before the owner enters the car. seeing how quickly the seat caught fire, i have no doubt that if this function had been used, it would have resulted in a catastrophic vehicle fire that could have consumed the seat, since presumably the owner would be inside the home or office and could not witness the fire. *jb