Consumer Complaint Detail

FORD / EXCURSION / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006061018 Incident Date: Mar, 27 2006
Consumer's City: SAUGUS Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXCURSION Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Mar, 29 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 10 2002
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 10 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Driving approx. 40 mph, heard a pop and suddenly vehicle lost all but minimal power. pulled over, opened hood and noticed a spark plug dangling outside the cylinder head. took to local ford, said "oh, yes it happens all the time....but its not a recall." vehicle has 82k miles, off warranty, last spark plug change 9k miles ago. they wanted 5k to fix it. went to another ford service, same story, same price. called local mechanic friend, "oh yeah happens all the time with that vehicle. all you have to do is carefully tap a slightly larger hole and insert appropriate spark plug ...$400." if everyone who repairs these vehicles is aware of what must be a production defect, why are there not more reports and a recall? how can i best identify others similarly affected and make ford, nhtsa or other appropriate agencies aware of the problem? *nm