Consumer Complaint Detail

AUDI / A4 / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006061028 Incident Date: Mar, 26 2006
Consumer's City: ISSAQUAH Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: A4 Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:fuel pump
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WAULT58E13A Date added to File: May, 23 2021
Date Complaint Received: Mar, 29 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 30 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Our 2003 a4 has failed twice in the last year due to fuel pump failure. the situation is very dangerous because the car stops in the middle of the road. i learned about the recall on fuel pumps and contacted audi usa as outlined in nhtsa web site. i was told there was no recall and they could not help me. the dealership also did not know about the recall. when i showed it to them they said they did not have the new pumps and my only option was to place an "in stock" potentially defective pump in my car until the new pumps arrive. i told them i did not want the old pump because my family had been lucky to escape injury in the first two failures. i was told there was no other option. in sum, audi has intentionally placed my family at risk by installing a possibly defective part in our car. *nm