Consumer Complaint Detail

FORD / EXCURSION / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006061281 Incident Date: Jan, 09 2006
Consumer's City: OCEANSIDE Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXCURSION Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Mar, 31 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 1999 ford expedition and have now had 2 spark plugs eject out of the cylinder head due destroying the coils of each spark plug in the process. this is a widely know issue with 1997-2000 fords, but ford is doing nothing about it. i call the dealer in carlsbad california and was quoted almost $3000 to fix the problem. there is no recall on this failure and ford is doing nothing about it. i found a company named timesert that sells a "ford triton spark plug steel inser kit" and paid over $400 for the kit and did the repairs myself....when a company like timesert makes a kit specifically to fix this problem with fords it's hard not to believe there is a serious problem here that ford needs to correct. *jb