| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006061314 | Incident Date: Mar, 31 2006 |
| Consumer's City: SANTA CLARA | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Mazda Motor Corp. |
| Model Name: TRIBUTE | Model Year: 2006 |
| Vehicle Involved in a Crash: No | Component's Description: Vehicle speed control:cruise control |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 4F2YZ02Z36K | Date added to File: May, 23 2021 |
| Date Complaint Received: Apr, 02 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: Jan, 16 2006 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I bought new mazda tribute v#4f2yz02z3614682 in january 17th 2006, yesterday 04/01/2006 when i driving tribute with my wife and my daughter 3 years old going north bond from freemont to livermore, i did not try cruise control so far so i turned on cruise control after 2 minutes my tribute not going forward, i was in 2nd line from left,,,,keep giving gas to move forward because i am in the middle of the free way...but gas pedal all the way down and my tribute not moving any way,,,slowly i maintain pull over left side in emergency area stopped...thank you mr.chp office within minute he was there,,,i was very scared because i have 3 years old baby in the suv...and my wife.. this is first time happened with me,,,so i don't no what to do...it's going to be big chain accident but everybody controlled safely... then i called 1800 mazda roadside assistance because i have 50,000 thousand miles warranty and 24 hours 7 days a week roadside assistance..they said they can not help because saturday and time was 7:20pm...... so how can i go and how i get help...what every they(mazda) promised me at the time buying it's not true and cheating with the consumer....the chp officer help me to call tow truck and i went to fremont mazda dealer but nobody was there... this is not fair with the play with the consumer we paid the money for service...and middle of the freeway with wife and 3 years daughter how i am going to handle..they said i am getting any time any thing wrong on the roadside they give us loaner car...i ask how i am going to home the mazda people said take the taxi..i am really upset about mazda customer service and they promise me one thing they did one thing....and my mileage not more than 2300 miles...so what happened the warranty they say 24 hours 7 days a week, road side assistance.... please i need help and justify...*nm |
