Consumer Complaint Detail

HONDA / ACCORD / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006061421 Incident Date: Mar, 07 2006
Consumer's City: WOODSTOCK Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: ACCORD Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Electrical system:wiring:interior/under dash
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1HGCM566X3A Date added to File: May, 23 2021
Date Complaint Received: Apr, 02 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 04 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The lights on the stereo and the center of the dashboard went out and would not come back on. unable to see the control switches for the ac/heater which was dangerous during night driving. the stereo worked - but it is completely dark - no lights. i called honda on 2 occasions about it ( case# : n032006-03-08-00025) and explained the situation to them and even reported that there was a service bulletin for a known problem with the 2003 honda accords ( bulletin : 04-027 ). however, the honda representatives were not particularly helpful and would not acknowledge the validity of the service bulletin. also, they did not want to admit that there is a known problem with the 2003 accords and back lights on the dashboard. i took the car to a honda dealership in woodstock and they eventually replaced the complete stereo with a re-furbished one which solved the problem (at no charge) - initially the dealership did not want to acknowledge that there was a known problem which caused the back lights on the dashboard to go out. luckily, the car was still under warranty, i found many similar complaints on the internet where it ended up costing the owners between $400 - $800. *jb