Consumer Complaint Detail

SATURN / LS / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006061599 Incident Date: Mar, 16 2006
Consumer's City: CHICOPEE Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: LS Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline:belts and associated pulleys
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G8JU54F22Y Date added to File: May, 23 2021
Date Complaint Received: Apr, 04 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 14 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I had just left my house for work and the car just died - luckily i wasn't on the highway. i had the car towed to my mechanic and he said the timing chain had broken. he said i should contact saturn because the timing chain should not have broken. my car has only 49,000 miles on it. i called saturn and they told me to have it evaluated by the service manager at the saturn dealership. he said it would cost $950.00 to repair and didn't know if there was any other damage. saturn customer relations said they would arrange to pay for half of the cost and supply me with a rental car. i had not had the car serviced by saturn since june 2004 and had not purchased an extended warranty. on further examination the valves were bend on the engine due to the timing chain failure. saturn said they would cover half of that cost also. the total repair is $900. i still don't have my car back. *jb