Consumer Complaint Detail

DODGE / DURANGO / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006061601 Incident Date: Apr, 04 2006
Consumer's City: ORIENT Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:upper ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4HS28Y1XF Date added to File: May, 23 2021
Date Complaint Received: Apr, 04 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 07 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Front end began vibrating. took to dealer and was told both the upper and lower ball joints are worn out and need replaced. if not replaced, entire suspension is in danger. repair to exceed $700. i called chrysler for help in paying for repairs as i've been a loyal chrysler consumer for 16 years - having purchased 4 chrysler vehicles. ball joint failure on these vehicles is a well documented problem. chrsyler refused to help because i bought the vehicle from a bank and not the dealer - the first chrysler vehicle i've purchased that did not come direct for the dealer. *jb