Consumer Complaint Detail

FORD / F SERIES / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006061953 Incident Date: Apr, 01 2006
Consumer's City: PEORIA Consumer's State: AZ
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: F SERIES Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Seat belts: rear/other:buckle assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FTRW07W81K Date added to File: May, 23 2021
Date Complaint Received: Apr, 08 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 14 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I believe the 2001 ford seat-belt recall was inadequate and the latches are continuing to break internally. i am respectfully requesting that all the latches be replaced. my reasoning is as follows: i own a 2001 ford f150. in 2001 i took it in for the seat-belt recall. ford replaced one latch (the drivers belt latch). last week the latch on my son's seat belt failed. the latch broke internally. i went to the dealership to have the latch replaced under the recall. i told them their seat belt latches were failing. they told me there was no open recall on the vehicle. i was told by the ford motor companies customer service person that the seat-belts are only warranted for 5 years/50,000 miles. my truck has 55,000 miles on it. i told them seat-belts should never fail. he told me seat-belts do fail and he has seen them fall apart before (the conversation may have been recorded for quality purposes). ford is taking the position that if one of my family members dies due to a seat belt failure that it is not their problem since their seat belts are only warranted for 5 years/50,0000 miles. that is not acceptable. to date 40% of the seat belt latches in my vehicle have failed (i have 5 latches in my vehicle 2 have failed). ford is failing to take responsibility for the defective seat-belts and jeopardizing the lives of millions of people. furthermore they are not telling new car buyers that their seat-belts are only warranted for 5 years/50,000 miles. nor are they providing any kind of consumer information concerning recommended replacement/maintenance for the seat-belts. if you require any testimony or assistance from me concerning any deaths, injuries or other matters involving these defective seat belts i will be glad to assist. sincerely robert rassi occupation: quality assurance manager bsie industrial engineer statistical six sigma black-belt 623-670-3122. *nm