Consumer Complaint Detail
MERCURY / GRAND MARQUIS / 1997
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006062025 | Incident Date: Feb, 28 2006 |
| Consumer's City: CROWN POINT | Consumer's State: IN |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: GRAND MARQUIS | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Structure |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Apr, 09 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have 3 mercury grand marquis, 1997, 1996, & 1992. within the last 14 months, 5 of the 12 window regulators have failed. all vehicles have been garage kept for the most. no unusual or excessive usage to any of these windows. 1992-has ~162k miles-had 2 window regulators fail-driver & front passenger side 1996-has ~33k miles-had 1 window regulator fail-driver door 1997-has ~62k miles-had 2 window regulators fail-driver door & rear driver side two of these windows (1997) have been repaired by a local ford dealer at approx $190.00 each. this is a very poor record (42% failure rate) for these parts and i believe there must be a manufacturing defect and some mediation should be considered. *jb |