| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006062105 | Incident Date: Apr, 07 2006 |
| Consumer's City: CALUMET CITY | Consumer's State: IL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Hyundai Motor America |
| Model Name: SANTA FE | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: KM8SC13E04U | Date added to File: May, 23 2021 |
| Date Complaint Received: Apr, 09 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 05 2005 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The 1st -dec. 23 2004. my husband and i was traveling on the interstate and the car began to slow down. my husband pulled to the side of the road and there was smoke coming from the brakes. after getting out and inspecting for problems we got back in the car and attempted to proceed forward and the car would not move. we called the tow truck. by the time car got to the service department, they were able to drive the vehicle. when they did their inspection, they could not find any problems. we went a week later and pick the car up and drove away. within 2 weeks, a similar problem arose, but the car was still drivable; therefore we did not take it in, but did call to inform the dealership of the problem. in february 2006, the problem came again and the car had to be towed to the nearest dealer. initially there was no problem found, but i requested they check the brakes and it was a faulty master cylinder. this was replaced. within 2 months, we were pulling from the driveway and it appeared my husband had mistakenly put his foot on the gas, however we were sure it was the brakes and the engine revved up and continued to move forward. we called and reported and they said we could bring it in for service., however they rely on the computer to indicate the problem. no problem existed based on the computer. as recent as saturday, april 8, 2006, my son and i was driving and i was pulling behind a line of cars that were stopping at a stop light and the engine revved as i put my foot on the brakes. the car did not stop until i quickly put it in park. we took the car in today, monday, april 10 and again, no problem being found. i called the hyundai customer service, who is investigating the incident. my concern is that we know that there is a problem, but since we now rely solely on computer to locate problems we may never get the problem solved. i hope it doesn't take an accident to get this problem resolved. *nm |
