Consumer Complaint Detail

EDDIE BAUER / 3-IN-1 / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006062203 Incident Date: Apr, 10 2006
Consumer's City: EULESS Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: Dorel Juvenile Group
Model Name: 3-IN-1 Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Child seat:base (infant)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Apr, 10 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My husband and i will be in contact with the local news stations regarding this issue. there is no type of warning that this seat "moves" while in the vehicle... you are talking about children's lives, after all. the side to side play that you are talking about is not minimal. the side to side play that you find acceptable should not be, when you are talking about life. i find it completely absurd that dorel juvenile group thinks the flip-up action of the car seat, which happens with minimal stress on the seat, is completely acceptable. further, the side to side play that djg finds acceptable is ridiculous. while driving to work this morning, without a child in the seat, the seat slid more than 1" to the side. i was driving cautiously when this happened, after all it was during rush hour and did not get the chance to drive normal highway speeds. i would hate to have my child in this seat driving normal highway speeds and have to swerve to miss someone. this action will cause the car seat to tip over, literally!!! consumer relations <crelations@djgusa.com> wrote: we have registered this car seat for you. the eddie bauer comfort infant car seat consists of an infant car seat with convenient carry handle, and a low-profile stay-in-car base. this base can be effectively used with the vehicle's lap-only, lap/shoulder and latch systems. in performing our dynamic testing procedures during the development of this car seat and base, djg executed numerous tests that showed it both met and exceeded the fmvss213 standards. these results were further reinforced through testing by 3rd-party test facilities. as units found their way into the hands of consumers, we began to receive some calls regarding movement of the stay-in-car base. in particular, it was felt by some consumers that there was too much side-to-side "play" in the belt path area, and that the back-end of the based tended to easily "flip-up". *jb