Consumer Complaint Detail

LAND ROVER / LR3 / 2006

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006062439 Incident Date: Mar, 01 2006
Consumer's City: PHOENIX Consumer's State: AZ
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: LR3 Model Year: 2006
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: SALAE24406A Date added to File: May, 23 2021
Date Complaint Received: Apr, 12 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 22 2006
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: In jan. 2006 we bought a land rover lr3 ls, a month after we bought the car we begun having problems. the engine light warning lighted up a couple of times. the engine light warning lighted up & there was a burning smell coming from the air vents as well. we called the dealer & they said not to worry that it could wait, we insisted & finally they allowed us to bring the car into the dealer. all they said was that the compressor was dirty & that's why a burning smell came out of the vents & the engine light warning was now off & it would come back on because this was a software problem that they had become aware of & there was nothing they could do about it right now. the engine warning light came back that same day. we are afraid to drive the car & not being sure of it just being because of the software problem or if there is something really wrong with the car. we went to the dealer 3 different times, first have the car checked, second speak with the service manager & third with the general manager. all three visits we got the same answer a software problem & no solution. as we continued to do research about our software problem on the internet, we were astonished to find out that the engine of the lr3 v6 is a ford 4.0 & not a bmw motor as they used to be. the main reason we bought this car was because of the bmw motor the car was supposed to have. no one at the dealer ever told us that the lr3 v6 was a ford motor & the v8 was a jaguar motor eventhough we asked several times the difference between the lr3 v6 & v8. until now the engine light warning keeps coming on & off & also the burning smell comes out of the vents. the dealer does not have a fix for our problem yet. because of all the problems mentioned above we feel that there has been a fraud, the dealer has been selling these cars since the summer of 2005,in jan. '06 the dealer sold the car knowing this problem was going to arise with the engine light warning turning on & off due to the software problem. *nm