Consumer Complaint Detail

TOYOTA / HIGHLANDER HYBRID / 2006

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006062542 Incident Date: Apr, 10 2006
Consumer's City: AUBURN HILLS Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: HIGHLANDER HYBRID Model Year: 2006
Vehicle Involved in a Crash: No Component's Description: Equipment:appliance:air conditioner
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Apr, 13 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: New 2006 highlander hybrid 7200 miles, well under both factory and extended warranty. no a/c -air conditioning not working- found that small pebble/rock had damaged ac condenser assembly, and all coolant lost. unlike gas version of highlander, hybrid highlander has zero protection from any rock/bug/ objects from front of vehicle -- there is no mesh or protection at all. it is very accessible, being less than 1 foot away from ground, and completely exposed to front air traffic dealer is charging me over 950$ to replace entire system. they will not cover this under any warranty. this problem can/will easily happen again. i have not/do not travel dirt roads, mostly highway -- so this problem will most likely reoccur unless mesh/grate protection is fitted to front of lower assembly. toyota has no front-bra parts available. i have contacted customer care at toyota and they only sympathize. *nm