Consumer Complaint Detail

MERCEDES BENZ / C CLASS / 2006

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006062706 Incident Date: Apr, 15 2006
Consumer's City: LIVINGSTON Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: C CLASS Model Year: 2006
Vehicle Involved in a Crash: No Component's Description: Seats:front assembly:head restraint
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: WDBTK56J86F Date added to File: May, 23 2021
Date Complaint Received: Apr, 16 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 18 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The mercedes clk350 vin [xxx]- the passenger seat and driver seat when released to allow a rear passenger out of the car causes the head rest to automatically descend and can trap the rear occupants hand in place as it did with a 10 year child in my car. the control to raise the headrest is disabled when the seat is in this position thereby not allowing any method to release the trapped hand. i spoke with mercedes this morning and they acknowledge that this is how it is designed and there is nothing wrong with it but would tell their engineers. obviously this is a dangerous situation since everyone needs to use the front seat to assist themselves when exiting the vehicle. *nm updated 07/16/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)