Consumer Complaint Detail

MERCURY / MOUNTAINEER / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006062807 Incident Date: Apr, 13 2006
Consumer's City: MOUNT GILEAD Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MOUNTAINEER Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Apr, 17 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 03 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2004 mercury mountaineer purchased new sept. 2004. transfer case was leaking while under warranty - all rear seals replaced. started leaking again and vehicle was taken in for routine service @ 39,000 miles. told large chunks of metal in transmission pan - transmission needs replaced. vehicle no longer under warranty after 30,000 miles; ford and dealer agreed to "share" some of the cost, $500 to owner. believe leak is related to transmission problem that was not checked during original complaint when seals were replaced. *jb