Consumer Complaint Detail

NISSAN / MURANO / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006062821 Incident Date: Feb, 05 2006
Consumer's City: Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Nissan North America, Inc.
Model Name: MURANO Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JN8AZ08W34W Date added to File: May, 23 2021
Date Complaint Received: Apr, 17 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 04 2004
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Had the alternator replaced on a recall - subsequent the vehicle stopped 3 times without warning in traffic - transmission not engaged and no power - rolled to stop on highway and battery is dead so cannot restart - returned to dealer twice and first said they had forgot to reflash the engine after the recall installation of the alternator - after that it stopped again in traffic without warning for the third time - returned to dealer and they said this time the alternator cable was loose - since i felt the vehicle unsafe to drive, i asked they contact nissan at least for a new alternator and was willing to try one last time - nissan service refused to help and then i considered the vehicle unsafe to drive - unfortunately i am able via our lease company to dispose of this vehicle and get another - please check your records because in my case, the problems started after the alternator change and it is very dangerous to stall unexpectedly in freeway traffic - all happened in first quarter 2006 - service details available if requested. *jb