| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006062873 | Incident Date: Jan, 03 2006 |
| Consumer's City: ELGIN | Consumer's State: IL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Hyundai Motor America |
| Model Name: SANTA FE | Model Year: 2005 |
| Vehicle Involved in a Crash: No | Component's Description: Vehicle speed control |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: KM8SC13E75U | Date added to File: May, 23 2021 |
| Date Complaint Received: Apr, 17 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Dec, 16 2005 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My wife and i are experiencing a problem that threatens our safety every time we drive the vehicle. the problem has to do with delayed acceleration when applying the gas pedal, which causes fear when entering traffic or making a turn as opposing traffic approaches. the delayed acceleration is then followed by a lunging acceleration which reduces the feeling of control over the vehicle. i took the car back to the dealer in elgin, il a few days after purchasing the vehicle, but they brushed it off as a common characteristic of hyundai vehicles with the 3.5 liter engine. they claimed that after some time the vehicle would ??adjust?? to my driving habits and the symptoms would go away. their cavalier attitude did not sit well with me. after driving the vehicle for a month, i made an appointment for service to have them check the vehicle over. the problems that i had described previously had not subsided at all. the service manager and i took a ride so that i could demonstrate the acceleration and other problems that i was experiencing with the vehicle. he acknowledged the symptoms as they occurred and told me they would do a very thorough check of the vehicle. to my chagrin, when i returned to the dealer service department to pick up the vehicle, the service manager told me that they could find nothing out of the ordinary with the vehicle. i was assured that the acceleration characteristics that i complained about were normal for this vehicle and that i would just have to get used to it. i have driven the vehicle for almost three additional months, but the acceleration is still erratic and makes me very uncomfortable when accelerating from a stop or even when accelerating on the expressway. this vehicle is compromising my safety, and i cannot accept the explanation that this is normal. this problem needs to be addressed before my wife or i get injured or killed due to the performance problems of this vehicle. *nm |
