Consumer Complaint Detail
VOLKSWAGEN / JETTA / 2002
1 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006062910 | Incident Date: Jan, 16 2006 |
| Consumer's City: HOMEWOOD | Consumer's State: AL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: JETTA | Model Year: 2002 |
| Vehicle Involved in a Crash: Yes | Component's Description: Air bags |
| Vehicle Involved in a Fire: No | Persons Injured: 1 |
| Vehicle's VIN#: 3VWSE69M92M | Date added to File: May, 23 2021 |
| Date Complaint Received: Apr, 17 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: May, 07 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The front, side and side-impact airbags in my 2002 volkswagen jetta all failed to deploy when i was struck on the passenger side by a truck traveling at 40-50 miles per hour. the paramedics and responding officer encouraged me to file this complaint, saying that i was fortunate to be riding alone because a passenger would not have survived the accident without airbag protection. i have already contacted vw and submitted the forms and photographs they requested for validation of my claim, but - as expected - they have not responded. i have no intention of suing, but i am disturbed by volkswagens' recent campaign to market the jetta based on its safety. in the 3 1/2 years i owned the car, i had to return it for recalls/repairs 14 times, so i believe the airbag failure to be yet another symptom of the jetta's poor manufacturing. i would greatly appreciate your investigation into this matter and would be happy to provide documentation and photographs. *nm |