Consumer Complaint Detail

FORD / ESCAPE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006062913 Incident Date: Apr, 17 2006
Consumer's City: HARTLAND Consumer's State: ME
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: ESCAPE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMYU04122K Date added to File: May, 23 2021
Date Complaint Received: Apr, 18 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 09 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2002 ford escape xlt which i purchased new in 2001. last june, i did not use the vehicle for several days during which time it rained. when i went to start the engine, it ran sluggishly and shuddered. after a few moments, the engine light came on and the truck began emitting smoke. i turned the engine off, called my local dealer, varney ford, and had the vehicle towed there. i was told that the #3 "spark plug coil" (ignition coil) had burned out. i was told that moisture had entered the coil. no explanation for how that was happening was given. cost $180 to repair. yesterday, after several days of rain, i went to once again start my truck. it exactly repeated the previous incident. this time however, i drove the truck to the dealer...it could not travel more than 30 miles an hour. i was told that this time coils number 4 and 6 had failed. cost this time $325. once again i was told moisture had somehow gotten into the coil system. so in other words, i own a truck that cannot sit idle for even a day in rainy or damp weather without a coil burning out. from what i gather from reading the travails of other escape owners is that this is not an uncommon problem. ford says "there must be a pin hole somewhere that they will never be able to fix". while this wouldn't present a problem if i elected to live in a desert environment, it will continue to be an expense and render the truck useless in inclement weather. thank you. heidi robbins. *nm