Consumer Complaint Detail

SCION / TC / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006062981 Incident Date: Apr, 14 2006
Consumer's City: PHILADELPHIA Consumer's State: PA
Vehicle Transmission Type: MAN Manufacturers Name: Toyota Motor Corporation
Model Name: TC Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Steering:hydraulic power assist:power steering fluid
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTKDE177450 Date added to File: May, 23 2021
Date Complaint Received: Apr, 18 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 13 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I took my 2005 scion tc to dealer to have a routine warranty oil change. tech told me that power steering fluid was completely black. when pressed for an explanation, i was told this was normal wear (even at only 25,000 mi). i had the fluid replaced for a hefty fee, but called to speak w/ a service manager and was again told that this is a normal wear issue "for all toyota's" and was assured that nothing was wrong with the steering system. i have never heard of this being "normal" as this is a contained system. another friend mechanic said it sounds as though something within the system is corroding or wearing (possibly metal chips or wearing of black rubber hoses). i am in the process of writing a letter to toyota/scion headquarters, as i haven't been able to find a reasonable explanation or a service bulletin and my warranty will be up in another 5000 miles. i don't want to find out something is wrong in a couple years, but be out of warranty by then. if you've had this same problem, please make a formal complaint! *jb