| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006062985 | Incident Date: Apr, 13 2006 |
| Consumer's City: BEND | Consumer's State: OR |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Honda (American Honda Motor Co.) |
| Model Name: ODYSSEY | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2HKRL18982H | Date added to File: May, 23 2021 |
| Date Complaint Received: Apr, 18 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Dec, 21 2001 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Our 2002 honda odyssey ex is canadian manufactured. we purchased it from a oregon honda dealer 12/2001 with only 38 mi. on it. we were not told about the "grey market" or it's implications, and have never received any recall /safety information on this vehicle. the dealership said they couldn't get it for me. i contacted the dealership owner and finally the service dept. got information on a transmission problem recall, and performed the service in sept. 2005. the canadian honda campaign number is k16; nhtsa bulletin number is 04v176000. the dealership service dept. told me replacement of a lubricant part for second gear was needed. i never saw the bulletin itself until yesterday when i found it online. now i know that the bulletins suggested replacing the part for vehicles with under 24000 km (15000 miles) and for vehicles with more kms/miles- ours had over 60000 miles -doing an inspection to see if there was discoloration on the gears from overheating, and if so, replacing the transmission. the explanation on both bulletins is that heat buildup occurs between the counter shaft and the secondary shaft second gears eventually leading to gear tooth chipping or gear breakage. the service dept. now says the transmission is "full of metal", in spite of the revision to the oil cooler return line. i found out there is a 7yr/70,000 mile warranty on 2002 odyssey transmissions in canada and america ; honda canada says our model doesn't qualify, but couldn't tell me why. american honda says that the recall work was done and this new problem is not related to the recall problem. yet 6 mo. later we have a transmission full of metal, exactly what the recall work was meant to prevent. neither manufacturer accepts responsibility. this is a definite safety factor - a transmission that is unreliable and unpredictable is hazardous, and renders the car undriveable. *jb |
