Consumer Complaint Detail

BRIDGESTONE / DUELER 684 / 9999

FMYTJMJ349

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006063038 Incident Date: Mar, 02 2006
Consumer's City: LAKE WORTH Consumer's State: FL
Vehicle Transmission Type: Manufacturers Name: Bridgestone Americas Tire Operations
Model Name: DUELER 684 Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Apr, 19 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 07 1999
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On march 3, 2006, i was traveling the posted speed limit on i-95 in martin county, florida in our 1999 honda crv. approximately 1-2 miles before the st. lucie blvd. exit, i noticed a very slight tremor or vibration? in the steering column. the tremor very gradually increased. about 1-2 miles past the st. lucie west blvd. entrance ramp, there was a loud bang and i saw large pieces of tire debris in the air near the rear of our vehicle. several vehicles swerved sharply to avoid our vehicle and the tire debris. i pulled onto the shoulder and upon examination found the right rear tire (facing forward) had completely lost all of its tread. the tire was still inflated so i was able to drive to a tire dealership on st. lucie blvd. and purchase a new tire, however there was approximately $1,200 in damage to the crv. the tire had approximately 12,000 miles of use on it. the tires have always been maintained at the tire pressure recommended in the crv owner's manual and i checked the pressure immediately prior to this trip. our local honda technical service manager, the tire technician in port st. lucie and a local firestone/bridgestone tire technician all agreed upon examination of the tire and the damage to our vehicle that the tire tread separation was in all probability due to the subject tire being defective. at bridgestone/firestone's request, i returned the damaged tire to them for testing and requested reimbursement for damage to my crv. they are claiming that i was at fault for their defective tire and that the tire had been "over or under deflated" for a period of time. despite repeated requests, they have failed to return the subject tire to me. *jb