Consumer Complaint Detail

MERCEDES BENZ / CLK CLASS / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006063082 Incident Date: Mar, 14 2006
Consumer's City: WOODMERE Consumer's State: NY
Vehicle Transmission Type: Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: CLK CLASS Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Equipment
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WDBTJ75J34F Date added to File: May, 23 2021
Date Complaint Received: Apr, 19 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While using the cup holder on my 2004 mercedez benz clk vin [xxx] coffee spilled and caused the radio and a/c unit to malfunction. this resulted in almost $2,000 in repair costs. the cup holder in the vehicle is placed directly above the radio and a/c controls. i know that mercedes had problems in the past with the slk models with spills causing the electronic transmission to short out. based on the design of the cup holder is would be impossible to prevent spilling when faced with a sudden stop or a hole in the road. i requested the repair to be covered by mercedes benz but they refused to honor my request. since the design is so flawed, and the damage to electonic equipment so foreseeable it is wrong to do this to consumers. *nm updated 07/16/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)