| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006063132 | Incident Date: Apr, 19 2006 |
| Consumer's City: EDISON | Consumer's State: NJ |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: COUGAR | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:sun/moon roof assembly |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Apr, 20 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Nov, 19 1999 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My year 2000 mercury cougar just reached 70,000 miles last week. i went to open my sunroof yesterday and heard a loud cracking noise after pressing the button. the rear end of the sunroof was ajar and the sunroof motor was still in working condition but i could not get the roof to close all of the way. i took it to a private auto repair shop where they took the sunroof apart and found a piece of cracked plastic on the driver's side. they got the roof to close as best as they could, however it still remains ajar and runs the risk of leaking. i was told by the auto repair shop that this could cost me anywhere between $1,000-$2,000 to fix. about 4 years ago, while my vehicle was still covered under its manufacturer's warranty, i was told by my dealership that they were experiencing a lot of problems with the sunroof in the cougars and "to use my sunroof often so that maybe it will break while it is still under warranty." i contacted ford yesterday and was told that there are no recalls on the sunroof because they do not consider the problem to be a safety issue and there was nothing that they could do for me. *jb |
