Consumer Complaint Detail

DODGE / GRAND CARAVAN / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006063137 Incident Date: Mar, 09 2006
Consumer's City: WALLKILL Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CARAVAN Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:hoses, lines/piping, and fittings
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4GP44R2XB Date added to File: May, 23 2021
Date Complaint Received: Apr, 20 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 17 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1) travel to local oil change garage. 2) in parking lot the brake pedal went to floor of the vehicle with drastic loss of braking. 3) vehicle had to be towed home (cost $85.00). i replaced both rusted (one ruptured) brake lines (which ran from the abs controller to the rear brakes) with auto parts store hardware ($41.00 lines & fittings, & $5.00 fluid) after being informed that rusting lines are not the manufacturer's responsibility and that manufacturer replacement lines are not stocked after 2 or 3 years. (this makes no sense to me as i would expect that brake line failures would not occur in the first few years of service.) i have also discovered that the lines running to the master cylinder show similar deterioration which will soon require their replacement as well. the lines are corroding in the immediate vicinity of the stainless steel braided hose sections which appear to be of metal differing from what the brake line itself is made from. given that the failure is occurring in an area which appears to have dissimilar metals (an obvious failure point in areas using salt on the roads during winter - see articles covering "galvanic corrosion") the manufacturer should have made effort to keep this from happening and should offer some sort of repair / recall arrangement. fortunately for me, this happened in a parking lot, not at seventy miles per hour on an interstate or in rush our traffic, but i'm sure that i'm not the only one riding around with this ticking time bomb on board. could you do something about this? *jb