| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006063158 | Incident Date: Apr, 20 2006 |
| Consumer's City: CORAL SPRINGS | Consumer's State: FL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: LAREDO | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:power window devices and controls |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1J4GX48S52C | Date added to File: May, 23 2021 |
| Date Complaint Received: Apr, 20 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 27 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: For no specific reason the windows on the jeep cherokee grand laredo suddenly drop in their channels and will not come back up. i had a similar failure on a 2000 model previously owned, and now with my 2002 i had the same issue on december 31 2005 with the rear driver side window, and yesterday with the passenger front window. this morning i called jeep customer service and was given the typical runaround. i have extended warranty and tried to get the deductible ($100 per occurrence) waived and that didn't work either. i was informed by my servicing deal that this is a known issue that was supposed to have been corrected in models starting in 2005 where they switched the plastic regulator for a metal one. i informed customer relations that this is not an isolated issue as two other coworkers have had the same issue on three windows in the same model trucks/year. who knows how many others there are out there!. daimler chrysler obviously doesn't realize that this is a very dangerous situation than can expose drivers to accidents while driving if they have to pay attention to a sudden dropping window, or a potential personal safety issue if driving in a potentially dangerous area. please investigate what can be done about it. *jb |
