Consumer Complaint Detail
VOLKSWAGEN / PHAETON / 2006
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006063159 | Incident Date: Jan, 22 2006 |
| Consumer's City: MIAMI | Consumer's State: FL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: PHAETON | Model Year: 2006 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WVWAF03D168 | Date added to File: May, 23 2021 |
| Date Complaint Received: Apr, 20 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jan, 22 2006 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: from day 1 we noticed that this "luxury" vehicle did not shift properly. day 2 we returned the car to be serviced. the dealership kept the car for about 2 months because they could not fix the problem. we contacted the customer service department for volkswagen and filed our complaint. they responded by telling us that there was nothing wrong with the vehicle and that this is how the vehicle runs and that there is nothing they could do for us. they did nothing to remedy the situation and while they had the vehicle for 2 months checking into the repair we still had to make the car and insurance payments. very bad product and service experience for us! *jb |