Consumer Complaint Detail

FORD / WINDSTAR / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006063258 Incident Date: Apr, 16 2006
Consumer's City: WEST HEMPSTEAD Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: WINDSTAR Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Structure:body:door
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2FMZA524XYB Date added to File: May, 23 2021
Date Complaint Received: Apr, 22 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 13 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Passenger side rear door has failed three times since i purchased the car in 2000. ford fixed it once while it was under warranty...no cost. they also fixed it after the warranty expired...no charge. this time...april 2006...they refused to cover the repair since i am out of the warranty period....even though this repair goes back to when i had the warranty. they say they only cover their repair for 12 mos. all 3 times the electric passenger rear door locks up and cannot be opened....either manually or via the electric button. cannot lift door lock...and is not safe to drive. this problem has been happened just about every other year. i feel they should be responsible for the repair since it goes back to when the car was under warranty. *jb