Consumer Complaint Detail

DODGE / GRAND CARAVAN / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006063332 Incident Date: Apr, 20 2006
Consumer's City: WARREN Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CARAVAN Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Exterior lighting:headlights:switch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2B8GP54L01R Date added to File: May, 23 2021
Date Complaint Received: Apr, 23 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On april 22, 2006, my 2001 dodge grand caravan was en route from wilmington, nc to warren, mi. the vehicle was being operated with the low beam headlights and also the fog lamps both in operation. without warning or any operator error, all frontal lighting was turned off. both the low beams and fog lamps failed to operate. normally, this would not be so much of a concern, but i happened to be traveling at 70 mph on a very dark location of the interstate. i quickly (within 2 seconds) cycled the headlamp switch from the full on position to the full off position and back again to the full on position. the low beam and fog lamp failure remained. during the cycling of the switch, i noticed there was a flash of light in the secondary position (parking lamp only position). i immediately returned the switch to this secondary position and pulled out the switch to enable the fog lamps (the fog lamps are operated by extending the switch towards the driver and are reset to the off position when the switch is rotated to the off position). the parking and fog lamps did operate correctly in this position. i then navigated the vehicle safely to a lower speed and out of the way of any other surrounding vehicles. in the right lane at a slower speed, i once again tried to toggle the switch to the low beam position. again, all lighting failed to operate in the full on position. i then switched back to the parking (and fog) position. i tested the hi-lo beam switch. the flash to pass feature worked and the high-beam lights were briefly turned on when the turn signal lever was pulled back. once again i toggled the light switch to see if the low or high beams would work in the full on position. there was no response from the headlamps, but the turn signal lever did cause the high beam lamps to flash on when it was held back. the headlamps returned to normal operation after the vehicle was turned off and restarted. *jb