Consumer Complaint Detail
CHRYSLER / RUNNING BOARD KIT / 9999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006063535 | Incident Date: Apr, 01 2006 |
| Consumer's City: BEECH GROVE | Consumer's State: IN |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: RUNNING BOARD KIT | Model Year: 9999 |
| Vehicle Involved in a Crash: No | Component's Description: Equipment:mechanical |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1J4GL58K32W | Date added to File: May, 23 2021 |
| Date Complaint Received: Apr, 25 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 21 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My 2002 jeep liberty had a re call in 2003 for ball joints, i had them replaced in march 2004. on april 2, 2006 at 4:00 p.m. i was traveling east bound on i-465 doing 55-60 mph, when a loud noise was coming from the front of the vehicle and then the jeep was starting to loose control as i tried to slow down and proceed to the side of the interstate. i got out of my vehicle and call roadside assistance, during my wait a gentleman stopped to see if i needed help, and i informed him that i thought i had blown a tire, he looked under my car to notice that my ball joint had broke along with my axle and rim, i had it towed to crossroads lincoln/jeep mercury, where on monday the service department examined the car and came to the conclusion that the ball joint had broke along with the axle and the rim of the tire. i had already contacted my insurance company along with filing a complaint to chrysler, they sent out an "inspector" and after his review came to the conclusion that the ball joints separated "due to impact", there was no impact, i controlled the vehicle to the best of my ability so that there would be no impact, causing injury. it has been 24 days now without my vehicle and i am in a rental vehicle, american family is refusing to pay for the repair of the ball joints and so is chrysler. i do not want to file a law suit against chrysler, but they are leaving me no choice, as this was a costly repair, what can i do???????????*jb |