Consumer Complaint Detail

MERCURY / SABLE / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006063852 Incident Date: Apr, 25 2006
Consumer's City: CRANSTON Consumer's State: RI
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: SABLE Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Suspension:rear:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MEHM55S71A Date added to File: May, 23 2021
Date Complaint Received: Apr, 27 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 09 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Had a failure of the left front coil spring while starting up from a stop and turning right. there was no lose of control of the vehicle since the speed was only 10-15 mph at the time. the failure was contained by the "spring shield" and this spring was replaced under a recall. when the service department took the car in to replace the front springs, they noted that the left rear coil spring had also failed and the right side was about to fail too. they told me "this was a common problem but it was not covered under the present recall though it maybe covered by a future recall." the failure caused the bottom of the spring to pass by the lower spring mounting and the point of the spring was less than 1/4" from the sidewall of the left rear tire. any further travel of the spring would have punctured the tire and this failure was not visible unless the tire was removed or the vehicle was lifted. both rear springs have been replaced and the failed springs have been saved. *nm