Consumer Complaint Detail

DODGE / STRATUS / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006063999 Incident Date: Apr, 13 2006
Consumer's City: LOGANSPORT Consumer's State: IN
Vehicle Transmission Type: MAN Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: STRATUS Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Suspension:rear
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B3EL76R52N Date added to File: May, 23 2021
Date Complaint Received: Apr, 30 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 29 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I drive a 2002 dodge stratus 4 door r/t and noticed a sound coming from the rear of car. i pulled over could not see anything and drove again. it still made a loud thump sound from the rear of car. inspected car at home with proper tools, i found the rear strut mount on the left of car was broke in to 6 pieces. in sight of this i took the right rear strut mount off and found it to be broke into 2 piece with a 2 inch crack going across part of it. ordered two new rear strut mounts to find out there has been a major part change. the old parts are aluminum and not painted and the revised parts are steel and are painted black. i called dodge's compliant line and was hung up on. please note that 4 door r/t suspensions are not the same as all other 4 door stratus cars. tires wore on the inner edges and the shocks were free to jump up and down since not attached to the car. *jb