Consumer Complaint Detail

DODGE / RAM 3500 / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006064064 Incident Date: Apr, 28 2006
Consumer's City: FONTANA Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 3500 Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Fuel system, diesel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B7MC33621J Date added to File: May, 23 2021
Date Complaint Received: May, 01 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 01 2005
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The fuel transfer pump did not have enough pressure to properly send enough fuel to the diesel injection pump which failed at 74,365 mile on the 2001 dodge 3500 pickup. this created a loss of power or acceleration at the desired time or level needed. this could have cause an accident due to lack of power. the dealer claims the injector pump failed due to after market chip installed by original owner. but the selling dodge dealer of this used vehicle did not replace with factory chip when sold to me last october. vehicle had about 22,000 miles then. they did replace the transfer pump under warranty. but charge me $2576.79 for the replacement of the injection pump. we feel that the transfer pump was the cause for failure and the injection pump should have also been under warranty. *jb