Consumer Complaint Detail

HYUNDAI / SONATA / 2006

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006064216 Incident Date: Apr, 26 2006
Consumer's City: CAMPBELL Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Hyundai Motor America
Model Name: SONATA Model Year: 2006
Vehicle Involved in a Crash: No Component's Description: Suspension:rear
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5NPEU46F36H Date added to File: May, 23 2021
Date Complaint Received: May, 02 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 25 2005
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Rear suspension has annoying and loud thumping noise when going over bumps under 40 mph. started noticing noise within 1000 miles after purchasing vehicle, which was on 10/26/05. manufacturer has admitted the problem in a bbb arbitration hearing, case no. hyu0641565 dated 04/27/06 and stated it as a characteristic of the vehicle. also in a telephone conversations with a regional representative and others as a problem. took the problem to dealership, who could not find the cause and did not put it on the work orders. therefore, i lost the arbitration hearing, even though they told me personally that hyundai told them not to do anything, because they do not know what to look for in terms of the thumping. what automobile manufacturer would incorporate a noise in their vehicles as a selling feature and state it's a characteristic of the vehicle? if hyundai does not know the cause of the rear suspension noise, then they do not know if a safety factor is involved. the suspension could and probably is defective in some way. *nm