Consumer Complaint Detail

DODGE / CARAVAN / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006064283 Incident Date: May, 02 2006
Consumer's City: WAKEFIELD Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CARAVAN Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Steering:column
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4GP45342B Date added to File: May, 23 2021
Date Complaint Received: May, 02 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 09 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Had rack in pinion and front end work done december 28, 2005 and took back the car on january 2006 twice for front end not being aligned. took the car back to deal to have them look at ignition and alarm because car won't start and alarm light was flashing. steve- fixed the alarm but also notice that the steering wheel won't lock and the ignition was having issues starting car. he suggested scheduling an appointment to get them fixed, got the car back today and the steering wheel still isn't locking. back in dec-jan service dates, densie-service advisor stated that they replaced my steering column with a rebuilt because the had issues fixing my original one. now the ignition issues has happened and the dealer and service manager stated that the rebuilt steering column was never replaced or in the computer history. denise is no longer working at the dealership and i had to pay for the replacement parts for the ignition problems. *jb