Consumer Complaint Detail

SUZUKI / FORENZA / 2005

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006064334 Incident Date: Apr, 12 2006
Consumer's City: FORT BRAGG Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Suzuki Motor USA, LLC
Model Name: FORENZA Model Year: 2005
Vehicle Involved in a Crash: Yes Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: KL5JD56Z85K Date added to File: May, 23 2021
Date Complaint Received: May, 03 2006 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Aug, 14 2005
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I bought a suzuki forenza 2005 for my mother last august. she drove this car for 5 months and she didn't have a single problem. in january she was approaching a red light at the intersection and her car would not stop. she drove through the red light but it was early in the morning and there were no other cars on the road. slowly her car stopped. 2 weeks passed and she had the same problem. about a month passed, she was approaching the red light and her car would not stop. she called me. she was crying and she told me she was afraid to drive this car. i called good year in ct and asked them to check the brakes. at the good year they could not find anything wrong with the brakes. on april 1, she was driving to her school and her car would not stop again. we took car to suzuki garage in norwich, ct. i spoke with their representative almost every day for a week. they told me that they took a car for a test drive several times and brakes worked normally. they told me that the next time she is going to have this problem bring this car to them. i called their corporate number. i spoke with the representative first and then i spoke with their supervisor mary smith. she told me if the suzuki mechanic cleared a vehicle then there is nothing they can do. my mother picked her vehicle on april 8. on april 13, i my mother called. she had an accident. i spoke to talk to the police officer. i was trying to tell police officer that this car has problem with the brakes. he told me that he saw a receipt from suzuki that the brakes worked great. i told him that this incident happened 5 times in 2.5 months. this car is only 8 months old and my mother is afraid to drive it. i feel that suzuki failed to help me. *nm