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NHTSA Complaint Number: 006064363 | Incident Date: May, 01 2006 |
Consumer's City: KENNER | Consumer's State: LA |
Vehicle Transmission Type: | Manufacturers Name: Toyota Motor Corporation |
Model Name: TC | Model Year: 2006 |
Vehicle Involved in a Crash: No | Component's Description: Visibility:sun/moon roof assembly |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: JTKDE167X60 | Date added to File: May, 23 2021 |
Date Complaint Received: May, 03 2006 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Mar, 29 2006 |
Was Original Owner: Yes | Anti-lock Brakes: No |
Number of Cylinders: 4 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: april 06, i bought a scion tc. i am 47 yrs old & wanted something sporty, couldn't afford over 20,000. so happy until 2 days ago, now do to hurricane katrina i commute to work. as i was traveling i heard & felt like an explosion on top of my roof. i thought maybe a plane dropped something, i was shaking & pulled off the highway, took quick look, it was late and i was all alone. the next day i went to the dealership their was glass all over. the wind deflector glass was shattered & pieces of glass missing. i went back across the street to the dealership and spoke with a salesman and he couldn't believe it, he said wait! their is a recall we can change it and fix it, go to service and ask for __. i could hear the salesman, you have to fix it! its a brand new car! the service rep finally came to my car and said we will fix it this time but if you drive away and it happens again then we wont because this car is not under the recall because the laminate has already been put on the car. i had no idea , he explained that the recall is to stop the shattered glass from coming into the car and injuring passengers or causing the driver to have an accident but that still can happen and big pieces of glass can fall in. i cried, i take my grandson (2) on weekends & he loves the sun roof. service mgr said only thing i can do is leave the sun roof closed or trade in the car! i talked to manager of sales & he said call toyota because he only sells the car he does not design them! now i have to trade a 1 month old car in or chance glass falling in my eyes while driving or injuring my family. i spent extra for side airbags so family would be safe & now they're afraid. i left the car @ dealership they wanted me to test drive a corolla, they will give me 16,000, i paid 18,500. i called toyota scion, they didn't call me back today they said they would, i have no choice, because i wont let a new car hurt my family. they tell me the same thing can happen the very next day! *nm |