| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006064455 | Incident Date: May, 02 2006 |
| Consumer's City: FAYETTEVILLE | Consumer's State: NC |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: INTREPID | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2B3HD46R82H | Date added to File: May, 23 2021 |
| Date Complaint Received: May, 04 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 12 2003 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I bought a 2002 dodge intrepid se in march 2003 with about 20k miles on it. had it checked by a mechanic and was told all was good. $1,420 to repair the water pump? the engine made a sound, shook slightly which made me look at the gauges to see what was up. the only thing i saw was that the temperature was a little tiny bit over the halfway mark. usually, this gauge sits without changing once the car is warmed up between the 1/4 and 1/2 mark. recommend: any service shop that changes the oil in a car should input that service into a national computer system so that anywhere people drive, move, visit, that record is permanent. that is my first suggestions. then she asked me if the car had overheated. answer: no. she said the estimate to repair the car was $1,300 and if the heads were cracked that could cost another $700. i was like, "what?" say that again. the way the 2.7l engine is built, the repairs are expensive. i asked if it was worth replacing and she said it was..she couldn't advise me...but you know how it is. this is not a problem confined to my car - it has affected a fleet of them...same type..same engine. after i drove off the lot, i heard a ticking noise. i asked about the notes on the mechanic's ticket that said, "* engine has sludge". no one ever mentioned that to me and i didn't know what it was, either, so i asked. what's that? she said, "that's just the mechanic's notes for when you bring it back." i said, "...yes...but what is it?" then a mechanic appeared and started talking about using synthetic or regular oil (how am i, a lay person, supposed to know what?) to reduce engine sludge and yes, "all these 2.7l intrepid engines have this problem." i said, "so...what does it do?" chrysler needs to fix the 2.7l engine problems, find a fix for the sludge problem even if it means replacing the engine with another type. it is not fair to cost us unnecessary repairs. *jb |
